Technology + Expertise = Great Business

At Greenlight, we form meaningful, long term partnerships with our customers that enable us to combine our years of call centre industry experience with innovative, state of the art technology to produce results that constantly exceed expectations.

Greenlight Innovation is a business systems and software development company

Together, we design, build and support better technology for companies that run a call centre at the forefront of their customer interactions.

We started building our dialler platform in 2006, and it quickly became apparent that CRM functionality isn’t just a useful add-on, it's an essential part of our customers’ success. This inspired us to build a CRM platform right into the heart of our dialler, making us one of only a few technology companies to have built our own call centre platform and CRM system from scratch.

We’re constantly in contact with our customers, discussing new ways that we can enhance our technology to improve your bottom line. Our goal is to provide the best technology solution available for your business, and we strongly believe that our success is completely dependent on our ability to help make your business successful.

What's different about being a Greenlight customer?

  • Happy, productive colleagues who have all the tools they need at their fingertips.
  • The excitement of regular new features and enhancements that you get at no extra cost.
  • Technology that’s dependable, easy to use and does everything you need it to do.
  • Friendly, knowledgeable support that’s always there when you need it.
  • The reassurance that if your business needs suddenly change, your systems can quickly change with you.
  • Open, transparent billing and the knowledge that you only ever pay for what you use.
  • The security that your call centre is looking after itself and constantly optimising your performance while keeping your business compliant.
  • The confidence that you’ve made a really good decision in your choice of technology partner to make your vision for your business a reality.
Since we switched to using Greenlight's call centre software we have massively streamlined our processes.
Stephen Williams, Smart Customer Solutions


At Greenlight, we’re always on the lookout for bright, enthusiastic individuals to bring something new to our team. We’re not quite like other software houses - our work environment is lively, everyone gets a chance to express their opinion, and you’re given the chance to get involved with every aspect of what we do.

We take personal development very seriously and you’ll find yourself in an environment where you’ll have the opportunity to learn about all kinds of technology being deployed in exciting, innovative ways.

If this sounds like the kind of place you’d like to go to work every day, send your CV to

Contact Us

Just some of our close relationships

  • Call Centre Software Client - Utility Warehouse Logo
  • Call Centre Software Client - Business Helpline Logo
  • Call Centre Software Client - Census Group Logo
  • Predictive Dialler Client - Consumer Helpline Logo
  • Call Centre Software CRM Client - Everything Branded Logo
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